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Recent FAQs
- Does the Radian allow grid power to pass through but just not engage the charger? Or will it pull from battery power until a certain LVD point is reached?
- When should someone choose a 24V system over a 12V system or vice-versa? When should you consider increasing the amperage or the voltage?
- I have already installed four MS inverter/chargers in different locations in the country to power computers and servers and they are working trouble-free. All these units are working independently. The system giving the problem is where we have stacked two MS4348PE. It appears that the second (slave) inverter does not respond fast enough assist the master.
- I installed the MS4348PE inverter/chargers in parallel. They work fine but servers turn off and restart whenever there is a power fluctuation. I have turned off search mode and set the system to UPSmode. I however notice that the voltage reading on meters is half the actual voltage..ie it reads 116V instead of 230 V. Please advise.
- I have a problem with one of the Magnum RD2624E. It shows ac input voltage too high and yet we installed a voltage monitor which cannot allow more than 260V to reach the inverter. I have measured the voltage three times (whenever the fault has occurred and found it to be 235 volts) Is there a way to adjust the maximum allowable voltage?
What Our Customers Are Saying…
Bosun at HDV Technical Solutions LTD., NigeriaAfrican Energy has been instrumental to the growth of my company. The service, help and advice I receive, has always been well above I had hoped to expect.
I find their staff personable, knowledgeable and very helpful. I cannot recommend them enough!
Clive at Power Providers, TanzaniaAfrican Energy, still our primary supplier after six years of business as they believe in us, supported us and stuck with us through thick and thin right from the very beginning.
CAT ‘found’ African Energy early 2003~4. African Energy’s service, product knowledge and ability to consolidate several brands to be shipped from one port has been the catalyst CAT needed to get us from a tiny family owned solar wannabe to regional distributor.
Over the years, we have imported almost everything we resale, in East Africa from African Energy, so it’s a one stop shopping centre, based on a team of the most thoughtful and knowledgeable professionals in the Renewable Energy Market, who have got a passion for quality, on time delivery, technical support and commitment to warranty. We wholeheartedly recommend African Energy.
David at Energy Systems UgandaOver the years, we have imported almost everything we resale, in East Africa from African Energy, so it’s a one stop shopping centre, based on a team of the most thoughtful and knowledgeable professionals in the Renewable Energy Market, who have got a passion for quality, on time delivery, technical support and commitment to warranty. We wholeheartedly recommend African Energy.
African Energy has been instrumental to the growth of my company. The service, help and advice I receive, has always been well above I had hoped to expect.
I find their staff personable, knowledgeable and very helpful. I cannot recommend them enough!
Nawir at CAT KenyaCAT ‘found’ African Energy early 2003~4. African Energy’s service, product knowledge and ability to consolidate several brands to be shipped from one port has been the catalyst CAT needed to get us from a tiny family owned solar wannabe to regional distributor.
African Energy, still our primary supplier after six years of business as they believe in us, supported us and stuck with us through thick and thin right from the very beginning.
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